SERVICE
checkbaseone offers a wide range of service checks. Our service checks are named after the criterion that is being tested. Emphasis is placed on the different service checks - of course it is also possible to combine different checks within the framework of one project.
Set-Up
Conception
Development of questionnaire
Development of scenarios Development of briefing
Instruction of our testers
Definition of target values
Analysis
Overall situation
Existing standards
Corporate values
Central issues
Expectations
Data collection
Competence checks
Call checks / Mail checks
Store checks (promotion)
Online checks
Surveys
Employee satisfaction
Customer satisfaction Audit
Evaluation
Online reporting
Detailed results
Rankings
Trend analysis
Textual analysis
Correlation tests
Benchmarking
Consultation
Verbal interpretation
Joint definition of goals
Evaluations of options
Continuous process of improvement
